Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Connect with Sourciology for Global Food and Chemical Solutions
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Welcome to Sourciology, where we specialize in importing high-quality food products from around the world. Our Aqua Agro division focuses on sourcing raw, semi-processed, and processed foods primarily from West Africa, Dubai, and Vietnam, ensuring that our customers receive only the best.
At Sourciology, we pride ourselves on our commitment to excellence and customer satisfaction. Our Hale Chemicals division is dedicated to exporting a range of essential products, including Methanol, MIBK, MEK, and VAM. We strive to meet the diverse needs of our clients while maintaining the highest standards of quality and service.
We invite you to connect with us for any inquiries or further information about our products and services. Our team is here to assist you and provide the support you need. Thank you for considering Sourciology as your trusted partner in food and chemical imports and exports.